This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shoplenadesigns.etsy.com (the “Site”).



PERSONAL INFORMATION WE COLLECT

In order to fulfill your order, we need to rely on information provided to us from Etsy by you.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address.



HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.



SHARING YOUR PERSONAL INFORMATION

We understand the importance of keeping personal data secure and safe and only share limited personal data with companies we need to in order to maintain our business.

Certain order information is shared with our mug manufacturer “Coffee N Sass” of Luling, LA for the sole purpose of fulfilling your orders.

We also have a sharing relationship with Etsy who process your orders and credit card numbers on our behalf. They also use EU- US privacy shield when transferring data from the European Union, and have SSL security.


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.



Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at shoplenadesigns@gmail.com.